01Who we are
This policy applies to https://aos.stowapp.co.in, our online learning platform and our gyms in Bengaluru. Academy of Strength is responsible for the personal data described here. We process personal data in line with the Information Technology Act, 2000, its rules, and the Digital Personal Data Protection Act, 2023.
02Information we collect
- Account details — name, email, mobile number, city, age, fitness goal and experience level you give us when you register.
- Health & fitness information you choose to share — goals, injuries or notes you write in your profile or enquiries, so coaches can plan safely.
- Purchase details — products bought, billing name, GSTIN, state and address for invoices. Card / UPI details are handled by our payment partner (Razorpay); we never see or store full card numbers.
- Learning activity — workouts started and completed, watch time and progress, so you can resume where you stopped.
- Device & usage data — browser, device type, IP address and login sessions, used for security and the device limit on accounts.
- Enquiries — details you send through our contact, trial or partnership forms, or on WhatsApp.
03How we use it
- To create your account, give you access to what you bought and track your progress.
- To process payments, issue GST invoices and handle refunds.
- To reply to enquiries and book trials, and to send service messages (purchase confirmations, renewal reminders, password resets).
- To keep accounts secure — preventing shared logins, fraud and misuse.
- To improve our programs and website using aggregated, non-identifying statistics.
- To send offers and news only if you have agreed; you can opt out any time.
06How long we keep it
We keep account and learning data while your account is active. Invoices and payment records are kept for the period required by Indian tax law (currently up to 8 years). Enquiries are deleted after 24 months if they did not lead to a membership or purchase.
07Your rights
You can ask us to access, correct or delete your personal data, withdraw consent for marketing, or nominate someone to exercise your rights. Some data (for example invoices) must be kept by law even after an account is closed. Write to support@example.com and we will respond within 30 days.
08Security
Passwords are stored encrypted, the site uses HTTPS, admin access is role-based and logged, and accounts are limited to a set number of devices. No system is 100% secure, so please keep your password private and log out on shared devices.
09Children
Our services are meant for people aged 18 and over. Members aged 13–17 may train only with a parent or guardian's consent, who is responsible for the account.
10Grievance officer & contact
For any privacy question or complaint, contact our Grievance Officer:
Academy of Strength
Bengaluru, Karnataka, India
Email: support@example.com
Phone: +91 98765 43210
Questions about this policy? Contact us — we usually reply within one working day.